Personal information we may ask you for and how we might use it When you visit our website, we may request personal information from you (such as your name, address, phone number, e-mail address, etc.) and only if you voluntarily provide it to us. Depending on the purpose for which the information was provided, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information or materials that you request, to customize your interactive experience, and/or to improve our product and service offerings. Here are the circumstances in which we might ask for personal information from our consumers though our website, the types of information we obtain, and how we might use the information:
- If you contact one of our Consumer Services Representatives through our website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments. (Of course, if you send us an e-mail, we will at a minimum obtain your e-mail address.)
- You may be asked to provide personal information if you:
- register as a user of our website or post content to our website;
- agree or ask to receive an online newsletter or other information or material from us;
- register for a sweepstakes, contest, or other promotion;
- register to receive coupons through our website;
- participate in a survey, a consumer research panel, or similar type of activity; or
- otherwise participate in features of our website that ask for personal information.
Your participation in any of these activities is entirely voluntary. We may use the information you provide to respond to your questions or comments, to administer our promotions and websites, to fulfill your request, subscription, or order, to provide you with a customized interactive experience, or to otherwise provide or improve our products and services. Based on the information you provide, we also may obtain additional information about you, such as U.S. Postal Service address change data or demographic information, from commercially available sources. We will not send you any online newsletter or similar e-mail communication unless you expressly consent to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.
Personal information we may receive from third-party social-networking services If you choose to access or make use of third-party social-networking services (such as Facebook or Twitter), we may receive personal information about you that you have made available to those services, including information about your contacts on those services. For example, some social-networking services allow you to push content from our website to your contacts or to pull information about your contacts so you can connect with them on our website. Some social-networking services facilitate your registration for our website or enhance or personalize your experience on our website. Your decision to use a social-networking service will always be voluntary. However, you should make sure you are comfortable with the information your third-party social-networking services may make available to our website by visiting those services’ privacy policies and by modifying your privacy settings directly on those services. Any personal information we receive through third-party social-networking services may be used as described above.
User-generated content and public profile features This website may, from time to time, contain interactive areas where website users might submit comments or other content (including information about the user that might be displayed in the user’s public profile within an online community) that may be posted on the website or otherwise published. Users who do this should be aware that when they voluntarily disclose personally identifiable information (e.g., name, e-mail address, etc.) in content submitted for posting or publication, the information can be read and used by others. This may result in unsolicited messages from other posters or parties. We make no representations and undertake no obligations as to the security or use of information you voluntarily include when submitting content.
Send-to-a-friend tools This website may, from time to time, include a send-to-a-friend application that makes it easy for you to forward information or materials from our website to friends or family by e-mail. In order to address your e-mail message, the application may ask you to input the recipient’s e-mail address and/or similar information (including your e-mail address). This information is only used by the application to address your message so that it can be properly sent. The information will not be retained for any other purpose.
Children's privacy This website is not directed to children and we will not request any information from children under 13 at this website.
United States only This website is intended for use by residents of the United States of America only. All matters relating to this website are governed by the laws of the United States. If you are located outside of the United States and you contact us, please be advised that any information you provide to us will be transferred to the United States and that by submitting information you explicitly authorize this transfer and the processing of this information within the United States.
Right to Know and Right to Deletion You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months.
You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:
- Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
- Security: to detect data security incidents;
- Error Correction: to debug or repair any errors;
- Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
- Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).
Please note that if we delete your personal information, many of our services will not work the same. For example, you will lose access to digital coupons and savings history, you will lose your shopping lists, your previous opt out requests will not be saved, you will not have an account, and your shopping cart items, order history, and saved preferences and information will no longer be available.
To submit a request to know or a request to delete, you can either call our toll free number at 1-800-824-1706 or https://wincofoods.com/contact. In order to verify your identity, we will respond to your inquiry via email. You will have three days to acknowledge the email and confirm your identity. In order to designate an authorized agent to act on your behalf, you or your agent must submit a power of attorney or proof of guardianship through our webform - https://wincofoods.com/contact. Once your request has been submitted, a verification of identity will be sent to the email provided on the request. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.
Your control over your information You always have the right to review and update the information that you previously provided to us at this website. You may contact us as described immediately below in order to arrange this or to ask us to remove you from our list of email addresses to which we send email newsletters. All of our email newsletters also contain an “unsubscribe” link that you can click through to unsubscribe from future emails.